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blog archives
- August 2010
- Bill Gates: In Five Years The Best Education Will Come From The Web
- July 2010
- 25 User Experience Videos That Are Worth Your Time
- ‘Can I?’ is better than ‘I can’
- Some of our work
- On education
- Computers at Home: Educational Hope vs. Teenage Reality
- UX Myths
- June 2010
- Mind Over Mass Media
- “People don’t want to buy a quarter-inch drill. They want a quarter-inch hole!”
- Does the Internet Make You Smarter?
- Research Ethics Guidebook
- May 2010
- Content Migration: the iceberg of CMS projects
- Too Cool for School: What the Valley Is Missing in Online Education
- Polyhierarchy in the real world
- Faceted vs. Parametric search
- Deductive vs inductive arguments
- Web 3.0 - the video
- The Productivity Myth
- Things to do at the beginning of each project
- What makes a company creative - Ed Catmull
- Nature by numbers
- April 2010
- Design Patterns: Faceted Navigation
- Classification schemes (and when to use them)
- Dan Mayer shows ho to teach math
- Twitter becomes a real collection
- Use Microblogging to Increase Productivity
- Starhub’s genres, classification problems, and an idea!
- IDSA design research
- Wondeful story on the Greenpeace Nestle PR war
- How Conceptual Metaphors are Stunting Web Innovation
- March 2010
- Maya Design explains Information Architecture
- Scrolling and attention
- Africa’s Gift to Silicon Valley: How to Track a Crisis
- Personal pronouns: It’s okay to own your web copy
- 15 Desktop & Online Wireframing tools
- Filenaming Conventions and Knowledge Sharing
- The Ethnography of Design: A Series
- Making teaching stick
- 2010 Intranet Innovation Awards are open for entries
- Designing collections for the web
- February 2010
- Streams of Content, Limited Attention
- Primary 1 math paper - cruel usabilty problems
- Smashing Silos
- January 2010
- Content strategy is a plan
- Better User Experience With Storytelling – Part One
- Lessig Calls Google Book Settlement A “Path To Insanity”
- A Better Way to Manage Knowledge
- Fantastic Information Architecture and Data Visualization Resources
- Kiran Bir Sethi teaches kids to take charge
- Use Better Tools to Be a Better Student in 2010
- Web project team roles
- Atul Gawande’s ‘Checklist’ For Surgery Success
- December 2009
- The culture of collaboration and what it means for your intranet
- 2-5-1 Storytelling
- Working less
- Implementing Enterprise 2.0 at Booz Allen: Part One Overview of Business Drivers and Components
- Get ready for intranet 3.0! it’s coming, it’s real and it will change the way we work
- Ten Commandments of Social Media
- Intranet tips by Jane McConnell
- November 2009
- Wells Fargo editors’ newsroom model wins Ragan laurels
- Intranet Innovation Awards 2009
- You Can’t Innovate Like Apple
- Search User Interfaces - Marti Hearst’s book available online free of charge
- iPhone + Book = Phonebook
- A Good Way to Change a Corporate Culture
- Reflections from KM World 09
- Devlearn 09 - Day 3
- Devlearn 09 - Day 2
- Devlearn 09 - Day 1
- The Information Architecture of Behavior Change Websites
- Communities of Practice: Optimizing Internal Knowledge Sharing
- You Can Get There From Here: Websites for Learners
- Anecdote Circles at High Speed
- Human behavior: the key to future tech developments
- October 2009
- The PEP Talks videos
- Attending Devlearn 09 and KM World 09
- Why Are Web Sites So Confusing?
- The Myth of Usability Testing
- The essence of qualitative research: “verstehen”
- Libraries and Readers Wade Into Digital Lending
- Google Wave’s Best Use Cases
- 7 principles for decentralized publishing
- Barriers to Intranet Use from Forrester
- A Look Behind The Curtain At YouTube’s User Experience Research
- HBR: The Simplest Way to Reboot Your Brain
- September 2009
- Large documents: PDF it?
- Fads vs Business Value: Knowledge Management & Enterprise 2.0
- Google enhances search results to include page sections in snippets
- 1-day Masterclass in SharePoint Collaboration with Michael Sampson
- Zombie home page chronicles
- Intranet governance cycle
- Systems Thinking: A Product Is More Than the Product
- Videos- Mayo Clinic Transformation Symposium
- Training intranet editors - the intranet cafe?
- Design checklist
- 3 types of page headings
- Quote on tunnel vision
- Content strategy articles galore
- DITA 101
- Gov 2.0: It’s All About The Platform